Maintenance Lead Supervisor

Site Maintenance

Perform a range of site maintenance activities critically reviewing and providing input while working within the established site maintenance plan to achieve preestablished outcomes.

Equipment Maintenance and Repair

Troubleshoot and diagnose highly complex equipment and systems for emergency repairs.

Operations Management

Supervise others working within established operational systems.

Leadership and Direction

Explain the local action plan to support team members in their understanding of what needs to be done and how this relates to the broader business plan and the organizations strategy mission and vision; motivate people to achieve local business goals.

Work Scheduling and Allocation

Develop short or mediumterm work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.

Performance Management

Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.

Health Safety and Environment

Follow the organizations Health Safety and Environment (HS&E) policies procedures and mandatory instructions; to identify and mitigate environmental risks and risks to the wellbeing of oneself and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action escalating serious issues as appropriate.

Quality

Plan and coordinate testing and inspection of products and processes. Implement corrective actions or continuous improvement initiatives and monitoring them to make sure they are effective.

Operational Compliance

Help others get the most out of internal communications systems by offering support and advice.

Organizational Capability Building

Use the organizations formal development framework to identify the teams individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Maintenance and Repair Planning

Plan and coordinate repair maintenance and construction work to deliver work to cost time and quality standards. Includes scheduling workflow and allocating resources.

Improvement/Innovation

Identify shortcomings in existing processes systems and procedures and use established change management programs to address them.

Knowledge Management System

Help others get the most out of knowledge management systems by offering support and advice.

Project Management

Work within an established project management plan to achieve specific goals.

Ingenious: Manages complexity

Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. For example consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Ingenious: Effective decision making

Makes good and timely decisions that keep the organization moving forward. For example consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart independent action in urgent and nonroutine situations knows when to escalate for others involvement.

Collaborative: Drives engagement

Creates a climate where people are motivated to do their best to help the organization achieve its objectives. For example shares insight into the purpose of the work involves others appropriately and gives them credit for their contributions. Praises the successes of others.

Principled: Accountability

Holds self and others accountable to meet commitments. For example accepts responsibility for own work both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

Principled: Communicates effectively

Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. For example disseminates knowledge insights and updates in a polished precise and compelling manner. Demonstrates a deep interest in others comments. Creates rich documents and reports.

Principled: Manages challenging conversations

Steps up to address difficult issues saying what needs to be said. For example shares own ideas and points of view openly regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

Driven: Prioritisation

Plans and prioritizes work to meet commitments aligned with organizational goals. For example outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

Driven: Results driven

Consistently achieves results even under tough circumstances. For example holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals even during setbacks and obstacles.

Driven: Action oriented

Takes on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm. For example takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.

Driven: Empowering

Provides direction delegating and removing obstacles to get work done. For example confirms mutual agreement on accountabilities fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.

Skills

Planning and Organizing

Works without supervision and provides technical guidance when required on planning organizing prioritizing and overseeing activities to efficiently meet business objectives.
Policy and procedures

Works without supervision and provides technical guidance when required on developing monitoring interpreting and understanding policies and procedures while making sure they match organizational strategies and objectives.

Verbal Communication

Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas requesting actions and formulating plans or policies.

Action Planning

Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

Review and Reporting

Works without supervision and provides technical guidance when required on reviewing and creating relevant lucid and effective reports.

Health and Safety

Manages and applies safe systems of work without supervision and provides technical guidance when required.

Adaptive Mindset

Works with full competence to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance.

Masters Service Conversations

Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open learn reply and close. Typically works without supervision and may provide technical guidance.

ShortCycle Tertiary Education

Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)