Loan Servicing Specialist
Loan Servicing Specialist
Posted on :
06-04-2025
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1 Vacancy
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Job Description
Job Description
Loan Servicing Specialist
A great opportunity is available to join the Loan Servicing team of a highly successful property finance lender. Reporting to the Operations Director as a Loan Servicing Specialist you will join as a key member of the mortgage loan servicing team.
Responsibilities:
- Deliver the highest level of customer service to our borrowers (professional Buy to Let Landlords/Bridging Borrowers) across both:
- Primary loan servicing (postcompletion) administration to include Retentions Redemptions Payments & Reconcilliations Deeds Further Advances Funds release preparation PostContract variations if appropriate Letter & Statement production.
- Special Servicing encompassing Arrears Collections & Forbearance LPA receivership Court Litigation & associated actions in line with the companys arrears & repossession policy.
- Ensure all stages are processed to agreed SLAs.
Experience required:
- Minimum 2 years experience across both primary & special servicing roles.
- Ideally have working experience of the Phoebus Loan Mortgaging Servicing system.
- Experience of undertaking Primary & Special servicing across the full life cycle of loan servicing gained within a Buy to Let & Bridging Lender or a multiproduct Mortgage Servicing Business.
- Detailed understanding of Buy to Let & Bridging Products.
- Experience of liaising with borrowers via telephone (Inbound & Outbound) email & in writing
- Excellent levels of numeracy & literacy.
- Confident with strong interpersonal skills.
Salary:
Up to 45k depending on experience discretionary bonus pension scheme private healthcare scheme other benefits
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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