Project Service Coordinator
Project Service Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
** Our employees voted us Top Workplacestwo years in a row **
Hours: MondayThursday: 6:00am 2:30pm / Friday: 6:00am 1:00pm
What Will You Be Doing
As a project & service coordinator our top priority is providing exceptional customer service and support. We are always ready to help our coworkers sales staff and technicians.Its important to be a problemsolving guru and a master of multitasking when it comes to customer service; Youll be the hero of the day as you quickly resolve any issues that arise.We believe that working together is the key to success! Coordinators are responsible to:
- Coordinate service schedules
- Manage customer base in assigned territory
- Estimate cost of service
- Prepare service contract quotations
- Schedule service calls and dispatching field engineers
- Source and quote parts service and batteries
- Prepare work and purchase orders
- Track parts and labor
- Manage warranty activities & services
- Resolve issues with orders and contracts with customers
- 24/7 oncall rotation every 46 weeks
Qualifications
Skills Required to Succeed:
- Two or more years of experience in customer service call center or dispatching
- High school diploma/GED. Bachelors degree preferred.
- Strong problemsolving multitasking and conflict resolution skills
- Using effective communication with customers via phone or email
- Exceptional organizational skills
- Strong computer skillsusing Microsoft suite and various project management software applications
- Some knowledge of critical power systemsand basic trouble shooting proceduresis helpful
- Experience with shipping & logistics procedures is aplus
Physical Demands
While performing the duties of this Job the employee is regularly required to sit; use hands to finger handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and /or move up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However this job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position.
Compensation Range:
$2023/hr
Includes oncall rotation compensation from $400 $600!
Benefits:
- Health/Dental/Vision insurance
- Life and Disability insurance
- 401k with Company Match
- ETO (Earned Time Off) and Holidays
- Rewards and recognition programs
- Career in growing & stable field
- Great location in Henderson
- Did we mention the weekend starts on Fridays at 1:00pm
COMPANY OVERVIEW:
At Nationwide Power Solutions were all about providing topnotch power solutions that boost our customers uptime and availability. We cater to everyone from folks with basic desktop setups to those running complex data centers.Nationwide Power solutions include Uninterruptible Power Supplies Emergency Generators Batteries Power Distribution Units Harmonic Filters Surge Suppressors Inverters Air Conditioners and Power Management Software.Addedvalue services include Power Architecture Design and Project Management Site Audits Remote Supervision Emergency Service Maintenance Contracts Training and more. These services are available to customers 7 days a week 24 hours a day from coast to coast.
Think of us as your goto source for quality power expertise check us out at www.nationwidepower!
Were not just another critical power service company. At Nationwide Power we believe in Doing it Right the First Time. Were looking for someone with a great attitude and a teamoriented mindset to join our amazing team of qualitycentered professionals!
If that sounds like you wed love to have you onboard! Apply today!
Required Experience:
IC
Employment Type
Full-Time
