Customer Support Coordinator - Maternity Cover
Customer Support Coordinator - Maternity Cover
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Job Description
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop worldleading technologies that inspire progress in vital areas including energy food water and shipping.
As we push forward the innovative open spirit that fuels our 140yearold startup culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
As a member of our team you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planets most urgent problems. Making the world a better place. Every day.
We are looking for a responsible Customer Service Coordinator to join our team to perform a variety of administrative and clerical tasks. This role supports all areas of the Alfa Laval Oceania with a focus on Customer Service. This role reports into the Customer Support Service Manager and will be based full time in our Huntingwood Sydney office.
This role will be a 12 months maternity leave cover.
About the Job
This role is a great opportunity for someone who is highly organised and wants to grow their experience of working in a customer focused team and business. The role is responsible for the order to cash process for standard orders from the order acceptance to invoicing.
The main duties of the role are:
Order Management Support:
Customer order entry
Placing order with local and international vendors
Logistics follow ups
Customer invoicing
Records Management
Purchase Order Support
Installed Base Administration
Backlog & WIP Maintenance
Undertaking projects as required
Management of the general/CSC mailbox
Answering Calls
Ad hoc duties
Who You Are
You are someone that is highly organised and able to manage multiple activities at any one time.
You are approachable and friendly and always striving to deliver excellent customer service to both internal and external customers.
You must have excellent communication skills and experience of working in a fastpaced environment would be an advantage.
#LIHybrid
Required Experience:
IC
Employment Type
Full-Time
