Field Support Engineer
Field Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 80000 - 128000
1 Vacancy
Job Description
Responsibilities
Peraton is seeking an experienced systems Field Support Engineer to join our national intelligence program that delivers engineering application development deployment operations upgrades and sustainment of products and services to achieve our clients global missions.
Work is performed at the customer site(s).
Responsibilities:
- Provide expert and secondtier technical support and analysis to field engineers and technicians.
- Provide technical advice and guidance on installation adaptation configuration or enhancement of technical products programs and systems.
- Test train and field support to customers regarding technical aspects of designated systems and services.
- Provide expertise for the resolution of technical problems troubleshoot products and modify products to customer requirements.
- Maintain network stability through advanced troubleshooting timely resolution of incidents and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.
- Provide training to customers.
- Partner with developers and engineers to reduce reoccurring incidents.
- Answer questions about installation operation configuration customization and usage of designated systems and services.
- Review and develop technical documents.
**Position is Contingent on Contract Award**
Qualifications
Basic Qualifications:
- Active Top Secret/ Sensitive Compartmented Information (TS/SCI) clearance with ability to pass a counterintelligence scope (CI) Poly clearance.
- Minimum of 8 years relevant experience with bachelors degree; Minimum of 6 years with masters degree; Minimum of 3 years with PhD or 12 years of relevant work experience can be used in lieu of a degree.
- Current CISSP or Security Certification.
- Systems Administration of Windows Server and Operating system Unix or Linux and/or database skillset.
- Technical knowledge and experience with Microsoft products including Windows Server and Operating system Unix or Linux and databases (e.g. Windows 10/11 Server 2016/2019 RedHat 7.x/8.x/9.x Operating Systems SQL; PowerShell and Office; Microsoft SQL Server or SQL Server Management Studio Active Directory.
- General knowledge of networking.
- Possess good oral and written skills.
Desired Qualifications:
- Active TS/SCI with CI Poly clearance.
- Current VMware Nutanix or similar Certification e.g. VCP NCP etc.
- Strong background in server virtualization e.g. VMware Nutanix OpenShift Harvester Proxmox MS HyperV Citrix Azure AWS etc.
- Experience with Docker and Kubernetes.
- Experience with Terraform or Ansible.
- Experience with Dell PowerFlex.
- Experience working in a large enterprise environment.
- Knowledge of storage area networks to include network operating systems SAN protocols SAN management and SAN physical configuration.
- Computing Environment compliance.
Security Clearance:
This Position requires an Active TS/SCI and the ability to obtain a CI Poly US Citizenship is required to hold this clearance.
Peraton Overview
Peraton is a nextgeneration national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit peraton to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Employment Type
Full-Time
