Customer Relations Project Manager- Landsberg Orora Chicago 51949
Customer Relations Project Manager- Landsberg Orora Chicago 51949
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Job Description
Landsberg Orora started in 1947 with the philosophy that everything begins and ends with the customer. Today with locations across North America Europe and Asia Landsberg Orora is a market leader in designing custom packaging solutions and supplying a broad range of commodity packaging and stock packaging for our global customers. At Landsberg Orora we take pride in powering innovations in packaging while ensuring sustainability is fundamental to everything we do. We believe our packaging touches lives and together we together as a team deliver on the promise of whats inside. From custom packaging design and packaging materials to prototype development and manufacturing packaging automation and equipment kitting and fulfillment global sourcing and full service warehousing and logistics our packaging consultants develop cuttingedge innovative solutions that take a product from concept to consumer. It is with this passion and commitment to innovation we believe in hiring and developing the very best talent by living our core values of Teamwork Passion Respect and Integrity every day. These core values define who we are and how we operate. They shape the way we work with each other with our customers and with our communities.Every day we deliver packaging solutions that exceed our customers expectations while solving complex problems as a team. We believe that all team members (irrespective of their role or level) should aspire to distinctive leadership behavior as we continue to deliver on the promise for our customers shareholders and each other. Leadership is not tied to a job title i.e. you dont need to be accountable for a team to be considered a leader.
Role: Customer Relations Project Manager
Primary Duties and Responsibilities
- Manages each project with a professional attitude keeping accurate details on progress.
- Manages quoting activities and reporting to ensure the highest levels of customer service while achieving efficiencies costreductions and margin improvements.
- Determines supplier connections to either buyers for quote development or for reorder processing.
- Participates actively in STS meetings providing information on project status.
- Manages supplier specific quoting and savings projects.
- Manages account profitability by identifying new opportunities for cost and profit improvement opportunities.
- Troubleshoots local service or product quality issues communicating and resolving as appropriate.
- Develops sampling and literature programs and reporting results to the team.
- Coordinates with BSC vendor and customer as needed.
- Ensures streamlined cost effective supply chain is maintained.
- Manages master data creation and setup for all new customers items and vendors.
- Ensures accurate and timely reporting.
- Implements national programs and initiatives at the local level.
- Communicate project status to direct supervisor/manager.
- Performs other duties and/or responsibilities as assigned.
Qualifications
Education and Experience:
- Bachelors degree is preferred in Business Marketing Supply Chain or relevant field.
- 13 years of experience in a Project Management or equivalent role in a professional environment
Knowledge Skills & Abilities:
- Knowledge of sales and/or marketing supply chain or general management.
- Skilled in Microsoft Office Suite.
- Asset if the person is proficient in; SQL Salesforce Prezi SAP
- Strong interpersonal skills including customer interface.
- Ability to quickly absorb new knowledge and utilize new software.
- Strong written and verbal communication skills.
- Organizational and time management skills.
- This position requires the ability to demonstrate the following competencies:
- Business Mastery
- Integrated Leadership
- People Development
- Change Management
- Intellectual flexibility & technical acumen
Reasonable Accommodations
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with Orora and need special assistance to apply for a posted position or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation please contact our Talent Acquisition team at: for additional support and guidance
What We Offer
Our rich benefits packages are designed to support the health and wellbeing of both our eligible coworkers and their families. Heres a sample of the benefits we offer:
- Medical
- Dental
- Vision
- Generous PTO
- 401(k)With a Company Match
- Flexible Spending Accounts
- Employee Assistance
- Group Life and AD&D
- Voluntary Life and AD&D
- Group ShortTerm Disability
- Group LongTerm Disability
Equal Employment Opportunity
We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as need to assist them in performing essential job functions.
Recruitment Agencies
Orora does not accept unsolicited agency resumes. Orora is not responsible for any fees related to unsolicited resumes.
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Required Experience:
IC
Employment Type
Contract
