SalesCatering Coordinator
SalesCatering Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
As an Coordinator in the Sales/Catering and Events department you will be responsible for assisting and supporting several Sales/Catering & Event Managers.
What will I be doing
Specifically your essential functions will be to perform the following tasks to the highest standards:
To organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Handling phone calls emails and greeting clients for Sales/Catering and Events in a professional courteous manner.
Inputting programs in booking systems managing VIP guest arrangements and coordinating site visits.
Creating and communication of documents including but not limited to BEOs group resumes post event reports menus diagrams/floor plans.
Working with affiliate groups.
Assist with clients and deliver on the clients expectations.
Demonstrate knowledge of job systems products booking systems and processes.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
Ensure high quality service by communicating and assisting others to understand the guest needs.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs
Regular attendance
Great customer service skills
Must be willing to work weekends and holidays
$19.00 per hour
What are we looking for
- Minimum Years of Experience: one 1 year guest contact or customer experience.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems (Delphi.fdc)
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
IC
Employment Type
Full-Time
