Patient Access Representative
Patient Access Representative
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Job Description
Responsibilities
The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes but is not limited to Inpatient Outpatient Emergency Department and PreRegistration. Electronically enters accurate patient demographic information into University Hospital computer system and obtains signatures on all required documentation. Confirms required insurance precertification authorization and documentation is obtained for billing and medical record processing. Ensures compliance with insurance State and regulatory guidelines are adhered to. Notifies patients of University Hospital policies in reference to patient care. Provides excellent customer services which ensures patient satisfaction. Performs all duties in accordance with University Hospital Policy and Procedures.
Qualifications
High School Diploma or equivalent required. Three 3 years of clerical experience in a physicians office hospital or insurance company required. (Experience in collections is an advantage). Knowledge of medical terminology preferred. An understanding of Managed Care Medicaid and Charity Care guidelines and regulations preferred. Must be detail oriented and possess excellent customer service skills as well as oral and written communication skills. Knowledge of computers and data entry experience required.
University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer M/F/D/V. For more information visit www.uhnj/hrweb.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
