Onsite Workplace Services
Onsite Workplace Services
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Job Description
Teladoc Healthis a leading company in telemedicine and virtual healthcare. It provides digital health services including online medical consultations mental health therapy chronic disease management and overall wellness solutions. At Teladoc Health we are revolutionizing access to healthcare with innovative telemedicine solutions.
TheOnsite Workplace Specialistis responsible for ensuring seamless efficient and engaging workplace experience for employees. This role involves managing office operations optimizing workplace resources and providing ontheground support to enhance productivity and employee satisfaction.
Role and responsibilities
Diagnosis of hardware and software issues at the workstation
Maintenance of equipment and peripherals
Installation of equipment boards and projectors
Inventory of equipment in the corporate tool
System updates and patch management
Backup and recovery of data
Configuration and troubleshooting of network connections
User training and support for software applications
Monitoring and responding to security incidents
Daily logging in Device42 and Jira stock management (receiptdelivery and traceability) equipment incidents support and standard technical support
Skills and qualifications
Strong organizational and problemsolving skills with the ability to multitask effectively
Excellent communication and interpersonal abilities to collaborate with employees and vendors
Proficiency in workplace technologies and facility management tools
Ability to work independently take initiative and adapt to a fastpaced and dynamic work environment
Employment Type
Full-Time
