Business Analyst with QA background
Business Analyst with QA background
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Title
Business Analyst with QA background
Domain EXP
(Healthcare Domain)
Location
Nashville TN (Onsite Day One)
Duration
6 Months
Rate
Must have
Best combination will be a functional business analyst with QA background
Job Description
Role Overview
The Prod Support Business Analyst will be helping to analyze the highestescalated issues in production and begin the process of root cause analysis. This involves reviewing functional specifications and comparing intended behavior with the actual behavior of the application and the expectations of the end user. This BA will work closely on the incidents they receive for this application deployment. There are a lot of incidents/issues and the BA will capture the issues/requirements and put them into JIRA and then they will be reviewed for legal and compliance. This BA needs to be very detailed be good at asking a lot of questions and have a logical mindset. This BA will be the Gate Keeper for issues and defects and hence needs to be fast and responsive. BA work closely with PDM & Business stake holders to create requirements and liaison between business team and technical team.
- The ideal BA will be intuitive smart have attention to detail possess a curious mindset be a fast learner and be able to hit the ground running after completing training. This BA will be focusing on the following tasks:
- Proven experience as a Business Analyst in a SAFe Agile environment.
- Provide Tier IV support for the production backlog which they work through and create Jira stories.
- Analyze and gather details around issues in a production inhouse software application and generate documentation that adheres to format and content standards.
- Work with other Support Business Analysts Developers QA analysts and Product Managers in aiding troubleshooting and resolution
- Working closely with Tier I Tier II and Tier III (Dev Team) on Jira tickets
- Perform analysis of complex technical systems along with combining their understanding of the perspectives of the end users and business stakeholders
- Assess the risks of applications issues and documents the impact of issues from the perspective of end users data integrity and other criteria 10 of time)
- Work as a liaison between Production and Feature teams
- Serve as a gatekeeper assess the Tickets being presented review validate and process them ahead or may close the ticket or send it back for more details
- This BA will also be working with Legal and Compliance.
- Perform System & functional requirements review 20 of time) which includes:
- Reviewing issues affecting IT applications to determine if the behavior matches what is intended in the requirements
- Identifying potential enhancements
- Perform Root Cause Analysis 65 of time) including but not limited to:
- Recreating issues for troubleshooting
- Analyzing the system architecture code and data
- Documenting steps to reproduce
- Stay on top of email chats and meetings
- Host meetings
SAFe,QA,BA
Employment Type
Full Time
