Bicycle Customer Receptionist
Bicycle Customer Receptionist
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Job Description
A leader in city bikes and electric bikes since 2002 Holland Bikes offers a wide choice of quality bikes and accessories as well as a professional maintenance and repair service for all brands. Holland Bikes is also Frances leading bicycle rental company with more than 100000 customers served in 2024 across its rental fleets located throughout France and in New York.
Youll be working in one of our largest bike rental outlets located in Opra in the 9th arrondissement of Paris. Its also the departure point for all our guided tours of Paris. You will be on a fulltime 35h) seasonal fixedterm contract for a period of 4 months: from the end of April to the end of August and will be trained on arrival.
Tasks
As a Holland Bikes ambassador and bike rental agent youll represent our brand our products and our service. Youll oversee managing customers who come to the counter to rent bikes or take a guided tour. You will also be responsible for the daytoday management of the bike fleet.
You will oversee the customer experience welcoming customers and helping them enjoy the best possible experience whether renting a bike or taking a guided tour. You will promote Dutch cycling as part of a fun and memorable experience.
Your main tasks and activities:
- Customer service: Welcome guide and advise customers.
- Assist customers with their bike or guided tour reservations
- Checking bikes before and after rental or tour.
- Work with computer software on a daily basis to track guided tour bookings and bike rentals.
- Cash receipts cash desk management
- Fleet management: bikes need to be clean tidy and ready to go at any time.
Weekends and public holidays 2 days off during the week.
Requirements
Youre easy to talk to and enjoy offering a quality experience in a pleasant working environment. We consider you to be committed and eager to learn.
You should preferably speak Dutch and English as we have an international clientele.
Youre resourceful by nature and enjoy finding solutions to unforeseen problems. You like cycling.
Youre comfortable with computers and software.
If you have knowledge of bike mechanics thats a plus.
You want to be part of Holland Bikes growth not just for one season. Your mobility will be an asset if youre open to yearround professional opportunities with us!
Benefits
Loan of a company bike
Special discount code valid for the entire Holland Bikes range to be used after the end of your contract.
Are you looking for a fastpaced rewarding experience from the end of April to the end of August as part of a friendly multicultural team Would you like to work in a world youre passionate about: bicycles within a FrancoDutch company Youre guaranteed 100 fulfillment at Holland Bikes.
Employment Type
Full Time
