Future Group Egypt

Monitor Agents calls and review emails for accuracy of information and call handling standards Ensure that Agents are delivering a high level of customer service using call driver analysis, repeat caller analysis and other data consolidation tools Verify that agents are providing More...

Develop comprehensive and detailed audit plan to support the execution of audit tests and verifications with focus on risk areas in the financial processes. Conducting audit engagements and interacting autonomously with the audited entities. Evaluate internal control and make reco More...

ability to create Marketing proposals for all Marketing services (On-ground and Digital) for the new opportunities that will impress the client. Attend meetings with the clients and support with his technical knowledge. contribute to social media engagement and brand awareness cam More...

Develop and execute marketing plans to drive leads, sales, and brand awareness. Set marketing goals and objectives, and develop strategies to achieve them. Conduct market research to stay up-to-date on industry trends and competitor activity. Collaborate with the sales team to id More...

Arrange and conduct client meetings, showcasing the value proposition of Future Group's services through compelling presentations. Negotiate and finalize deals, ensuring customer satisfaction and addressing any concerns or objections along the way. Stay abreast of industry tre More...

Manage the full life-cycle of recruitment activities for all positions across various functions daily. Build relationships with key stakeholders and hiring managers across the organization to understand their talent needs and proactively identify talent gaps. Source and screen can More...

A Project Manager is a professional who ensures that their teams complete all projects on time and within budget. They are responsible for coordinating internal resources and vendors for the flawless execution of projects. Their duties include developing detailed project plans, ensuri More...

1. Develop and execute effective sales strategies to achieve revenue targets. 2. Lead, motivate, and coach the sales team to maximize individual and collective performance. 3. Collaborate with project managers to ensure seamless project execution and client satisfaction. 4. Ident More...

Develop interactive/engaging e-learning content that meets project requirements using Articulate Storyline. Create multimedia assets such as graphics, audio, and animated video elements to enhance course material. Work collaboratively with eLearning designer to design/develo More...

Verify that agents are providing accurate solutions to customers Record evaluations utilizing departmental quality monitoring forms Deliver coaching feedback to supervisors and/or agents on call and email performance Provide Supervisors and Managers with regular performance feedb More...

Lead the planning and execution of all anniversary celebration activities, and collaboration with an events management company, ensuring they align with the company's objectives and brand image. Develop and manage a detailed project plan, including timelines, milestones, budget More...

Manages localization projects from beginning to end, working closely with language specialists, localization engineers, product management and development, internal business partners and external vendors and other departments Directs teams deliveries to timelines and product qualit More...

Actively recruit for current vacancies as well as establish strong talent pipeline for our ambitious growth plans. In-depth understanding of overall business strategy and requirements of different business units in order to efficiently pre-screen and qualify suitable candidates. E More...

As a Business Development Executive, you'll be the driving force behind our sales efforts, responsible for identifying new prospects, nurturing relationships, and closing deals. From conducting market research to delivering captivating presentations, you'll play a pivotal role More...

Development program for business development. 3 Months Paid Internship. Guaranteed Job Opportunities for program graduates. Hybrid working mode. Dealing with global clients. Friendly and flexible work environment. What Will You Do After Graduation? Actively seeking out new More...

Interacting with customers to open, close, and manage safe deposit box accounts. Assist with accessing boxes and addressing any concerns or inquiries. Ensure the security and confidentiality of safe deposit boxes and their contents. This may involve implementing and following stri More...

Develop and implement testing automation strategies, frameworks, and processes to improve efficiency and effectiveness of testing activities. Collaborate with cross-functional teams, including development, QA, and product management, to define testing requirements, test plans, and More...

Develop interactive/engaging e-learning content that meets project requirements using Articulate Storyline. Create multimedia assets such as graphics, audio, and animated video elements to enhance course material. Work collaboratively with eLearning designer to design/develo More...

Collect, research, record, transcript -if needed- training content (Material). Keep all training agendas updated as well as the training content database or bank. Control sharing any training handouts or material and take necessary security measures. Manage, coordinate & cont More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...