Anguillian Jobs in En

Operate switchboard and direct potential clients to relevant departments and take notes if needed. Track phone call bills and ensure that all personal calls are reimbursed by employees as well as records are submitted to the Finance Department in a timely manner. Responsible for c More...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas More...

Strong Communication skills Strong computer skills in Adobe programs and excellent skills on after effects Creative flair A strong visual sense Originality Confidence, to present and explain ideas to clients and colleagues The ability to grasp client needs and consider practic More...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe More...

Take ownership of issues reported by customers and see problems through to resolution. Research, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide promp More...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Actively seek out and discover new partnership opportunities Build strong relationships with our affiliates, influencers and photography experts Work with our partners to design and maximize joint affiliate campaigns Identify and negotiate product placement opportunities Develop More...