Microsoft Egypt mea

Responsibilities : Assist customers clarifying technical questions, allowing them to make technical decisions to build tomorrow's business and IT Solutions based on Microsoft online services and solutions. Helping identify and diagnose technical, architectural, and competitive b More...

Responsibilities Core (all people in this role perform these duties; depending on tenure some duties may be mínimal Provide technical and SME coaching for Delivery Partner (DP) Engineers, Advocates Partner with the Support Delivery Manager (SDM) and CSS Training teams to add More...

Responsibilities: Develop and execute the integrated marketing plan for your focus area to deliver on BG and Sales priorities. Understand the audience, market, and competitive landscape to deliver differentiated programs by scenario. Leverage and localize global programs, position More...

Responsibilities: Develop defensive models for fighting Spam, using both classic ML, and deep learning Create innovative ideas for ranking and data extraction in the areas of web search and question-answering Develop document processing workflows and components, innovate on agility More...

Responsibilities: Create a well-informed cloud strategy and manage the adaption process. Regularly evaluate cloud applications, hardware, and software. Develop and organize cloud systems. Work closely with IT security to monitor the company's cloud privacy. Respond to techn More...

Responsibilities: Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalatio More...

Responsibilities: Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade Directing system testing and validation Directing software programming and documentation Consulting with departments or customers on project status and Working More...

Responsibilities: Working acrossyour partner teams, who support contracting, deployment signaling, finance, engineering, security, design and build, and compliance to ensure seamless site operation Developing and maintaining relationships with leased facility landlord(s), IT servi More...

Responsibilities: Responding to technical support Contacting clients to find out the nature of the technical or IT Linking to clients' computers via remote Traveling to clients' office or server Installing new hardware, software, and networking Diagnosing and trou More...

Responsibilities: Ability to quickly build relationships and credibility with customers Ability to create and deliver technical presentations and training Confidence to hold difficult conversations at all levels Ability to build trust to drive change with customers Ability to lea More...

Responsibilities: Pre-Sales Support the sales motion and value proposition, driving Azure Consumption Revenue (ACR) and cloud adoption Partner with Global Black Belts and Support Sales to drive solutions leading to successful customer outcomes Develop and drive execution of the CS More...

Responsibilities: Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn m More...

Responsibilities: Identify and analyse skill-gaps in team or Pod; contribute to the creation of readiness plans and content Own Case management duties (technical review, triage, incoming inspection for SIE (Service Interruption Event), case progression, impact to customer wellness, More...

Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, More...

Responsibilities: Monitoring and performing on-going maintenance on servers and network equipment. Providing IT support to staff and customers, as well as responding to the server and network issues. Protecting company data by preventing the overheating of data center components. More...

Responsibilities: Maintaining assigned key accounts and providing ongoing client support. Developing and implementing client relationship management strategies. Communicating with key clients to monitor client expectations and satisfaction. Identifying new business leads and con More...

Responsibilities: Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify More...

Responsibilities: Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics pers More...

Responsibilities: Accountable to drive new customer acquisition incremental customer revenue, consumption and success through partner impact. Partner with the Customer Program Manager, Partner Development Teams, and Partner Marketing Teams to drive channel activation, with a focus on More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...