equiti group Jobs

Producing creative concepts across social media, print, outdoor campaigns, expos, and website assets that are in line with the demands of the brief. Developing rough drafts of concepts and presenting these to the Head of User Experience & Design. Collaborating with other creatives in the Marketing Team to ensure a common vision and consistent branding. Keeping the Global Head of Design Operations up to date about project progress. Ensuring that a design project remains within scope and on time. Keeping up to date with design and multimedia trends and the latest developments in software tools. Liaising with external parties, such as printers and expo organizers for instance. Presenting final design concepts Less

Develop single-page web applications working alongside with backend developers. Suggest ways of enhancement and optimization the existing codebase and UI functionality. Build a reusable code and libraries for future use. Accurately translate user and business needs into functional frontend code. Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Less

Oversee all our Equiti Group’s social media accounts. Develop our global social media strategy for our social media channels including Instagram/Facebook, Twitter, YouTube, Telegram, LinkedIn, TikTok, and Snapchat. Create engaging content for daily posts with the Marketing and Research team (market-related, news, educational and brand-focused messages). Work closely with the Design team preparing images and videos. Manage all social media planning and reporting for Equiti. Implement KPIs targets across all channels including growing our social media followers, fans, community engagement. Work with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages. Monitor and develop reports on competitor activity within social media spaces. Less

Maintaining a positive, empathetic, and professional attitude toward customers at all times via email, phone and live chat and social media. Work closely with the Sales department to ensure timely and accurate requests are dealt with. Responding promptly to customer enquiries and send daily notifications or confirmation emails to customers. Reach out to customers through technology, communicating to them about the company’s services, and finding out about new services they want the company to offer Assist in developing, presenting, and implementing policies and procedures to make sure customers have a satisfactory experience. Assist Client Support Officers and seniors with daily tasks. Train new and existing staff with the company systems and customer service techniques and skills. Completing other tasks as assigned by department manager. Document filing (including downloading, uploading customer information and documents, or data entering). Suggest possible solutions whenever there is a malfunction in a product/service. Provide assistance with financial transactions together with our Backoffice team. Liaise with internal departments to ensure smooth onboarding experience. Providing feedback on the efficiency of the customer service process. Resolve complaints through phone, email, or social media Assist with projects as assigned. Handle existing clients account maintenance requests. Guiding clients how to use the trading platforms and company portals. Bachelor’s Degree in Accounting, Economics, or Business-related. Experience in Customer Service industries is an advantage. Professional Experience in working as an officer in customer support. Excellent Interpersonal and customer service skills inEnglish and Arabic. Less

Develop single-page web applications working alongside with backend developers. Suggest ways of enhancement and optimization the existing codebase and UI functionality. Build a reusable code and libraries for future use. Accurately translate user and business needs into functional frontend code. Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Less

The Automation QA Engineer is responsible for building automation tests or managing manual /automation test teams. You will be able to create and design test scripts, develop test tools, and carry out exploratory testing in an Agile environment. You will be taking full ownership of the testing of our dynamic web based both client-facing and intranet software. Responsibilities Create test plans for new and existing company’s websites and applications Perform testing of new features and bugfixes Develop automation regression tests Mentor junior members of the team Introduce and adhere to the best QA practices Less

Accountable to Head of Trading for Pnl and risk management for crypto currencies. Ensure risk limits are adhered to and all procedures are carried out to a high standard. Monitor order execution, pricing and analise trade flow for all crypto products. Trade crpto to ensure the book remains within risk limits and to protect the desk from volatility. Monitor counterparty risk at LPs, escalate and issues to designated on call member of trading team. Send daily reports for crypto book performance and lp funding, Run end of week reports for the trading team. Less

Providing robust challenge to the business to develop and strengthen risk management and controls Assist in ongoing development of risk management monitoring & analytics tools Support business areas with the identification of controls and the development of processes and procedures Daily, weekly, and monthly reporting of key risk metrics and supporting analysis Support the Head of Enterprise Risk with the Risk and Control Assessment across entities Report to the Head of Enterprise Risk identified concerns or issues across all business lines Facilitating and validating the reporting of Risk Incidents to the Risk team and ensure sufficient remediation is in place to satisfy the 2LOD Risk team requirements for incident closure Less

Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources. Assesses market strategies by analyzing related products, markets, or trends. Uses business intelligence data and tools to identify and monitor current and potential customers. Identifies markets for future product development and methods to improve sales of existing products by analyzing technology trends. Compiles business intelligence or trends to support actionable recommendations. Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals. Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders. Performs other related duties as assigned. Less

Develop single-page web applications working alongside with backend developers. Suggest ways of enhancement and optimization the existing codebase and UI functionality. Build a reusable code and libraries for future use. Accurately translate user and business needs into functional frontend code. Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Less

Develop new product features according to the provided specifications and requirements. Actively participate in the system design and contribute new ideas and best ways of implementation. Support the product and fix bugs reported by users and QA team. Adhere to the best development practices. Mentor and lead junior team members. Less

The Automation QA Engineer is responsible for building automation tests or managing manual /automation test teams. You will be able to create and design test scripts, develop test tools, and carry out exploratory testing in an Agile environment. You will be taking full ownership of the testing of our dynamic web based both client-facing and intranet software. Responsibilities Create test plans for new and existing company’s websites and applications Perform testing of new features and bugfixes Develop automation regression tests Mentor junior members of the team Introduce and adhere to the best QA practices Less

Document existing processes, policies & procedures Assess processes, take measurements, and interpret data Work with the relevant stakeholders to design and upgrade processes Develop best practices and innovative solutions to improve efficiency and quality of output Track metrics to discover areas for improvement and monitor upgrades Provide instructions for successful implementation of process changes Communicate findings and proposals to upper management Utilize process simulation software to test and find the most appropriate production strategies Create and prioritize technical requirements in collaboration with key stakeholders and technical teams Less