IT Customer Engineer

Position: Senior Customer Engineer
Salary: Market related.
Region: Port Elizabeth
Experience: Minimum 5 years
Start Date: ASAP

1. Essential Requirements
A suitable degree such as :
B.Com/Bus Sci (IS); or
BSc. (Comp); or
B.Tech/N Dip Information Technology
N Dip Communication Networks

2 Skills or Knowledge of
Windows Server 2012/2019 Administration (Compulsory)
VMWare Virtual Centre Management (Compulsory)
Active Directory/DNS/DHCP Management (Compulsory)
Backup Exec/Veeam Administration (Preferred)
Office365 Administration (Compulsory)
Linux (Advantageous)
Cloud Platforms (Advantageous)

3. Responsibilities
Perform server administration tasks, helpdesk support, including user/group administration,
security permissions, group policies, print services, research event log warnings and errors, and
resource monitoring, ensuring system architecture components work together seamlessly
Maintain internal infrastructure requirements including, laptop and desktop computers, servers,
routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs,
WANs, and network segments
Perform routine/scheduled audits of the systems, including all backups
Project Management
Supervision of desktop engineers
Maintain Vendor relationships
Maintenance of Disaster Recovery Site

4. Personality Traits
Ability to handle tight deadlines
Good verbal and written communication skills
Positive attitude
Analytical and problem-solving ability
Honest, sincere and a true professional