Technical Writer

Title: Technical Writer
Location: Washington, DC, United States
Length: Long term
Restriction: w2 or c2c or 1099

Description:

W2 or 1099 or c2c ***webcam interview Long term project; usually the project goes for multiple years with this customer. Most of the managers work mostly remote now; but some do Hybrid; remote/hybrid options can be discussed during interview *** Proof of vaccination required before starting the project***

The Department of Consumer and Regulatory Affairs is seeking a Technical Writer (Master) to assist in developing and documenting a variety of procedures and technical content for inclusion and knowledge base materials, messaging and communication. The contractor shall provide expertise as defined as follows:

The Contractor shall provide expertise as defined in the following section: Developing templates and assisting in the documentation of IT policies and standard operating procedures. Developing and maintaining training and user support processes and documentation. Developing an IT communications and messaging strategy. Website layout and design. The individual shall, at minimum, have the following qualifications: A Bachelors degree in Information Technology, Communications, or a related field. Six to ten years of experience in developing and documenting standard processes and procedures, online technical content, and other written materials in a variety of formats. Experience working competently with technical professionals across a wide range of disciplines. Knowledge of high level technical principles, particularly related to IT service management and/or systems engineering. Experience in website layout and design. Excellent interpersonal skills with the ability to interact confidently and professionally with a diverse range of individuals. Contractor should be familiar with Microsoft Teams, Outlook.

Responsibilities:

Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
Coordinates the display of graphics and the production of the document.
Ensures content is of high quality and conforms to standards.
Minimum Education/Certification Requirements:

Bachelors degree in IT or related field or equivalent experience

Required skills:

16+ yrs. writing a variety of technical instruction manuals and how to guides
16+ yrs. writing design specs for complex systems
16+ yrs. expertise and support of MS Office and Visio
Bachelors degree in IT or related field or equivalent experience 20 Years
Proficient in Adobe Acrobat, Microsoft Teams, 10 Years
Proficient in developing content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation 13 Years
Proficient in writing Statements of Works 13 Years