The Sales Coordinator will drive results as the first point of contact for assigned Territory Managers and Customers through Team selling, administrative support, and resolving questions/requests/issues in a timely manner utilizing detailed knowledge of media, graphics, and entertainment products, systems, and tools. Serve as the primary liaison between Customers, Territory Managers, District Sales Managers, and Product Sales Support Administrator (PSSA) as well as but not limited to Operations, Credit & Transportation. Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling.
Responsibilities:
- Coordinate sales team by managing schedules, filing important documents, and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
- Deploy successful marketing campaigns and own their implementation from ideation to execution
- Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay-per-click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
- Produce valuable and engaging content for our website and blog that attracts and converts our target groups
- Build strategic relationships and partner with key industry players, agencies, and vendors