Remote - Healthcare Business Analyst-Payer experience

JOB DESCRIPTION Create next generation experience and relationship management solutions for key healthcare stakeholders and insurance companies Create Customer Journey maps for key user personas Work with internal and external stakeholder to identify and document provider relationship stories for healthcare payers. Direct and indirect participation in the requirements collection, understanding and documentation of the project business needs Develop and Maintain Functional Requirement Documents, uses various flow diagrams to explain the requirements. Ability to analyze complex data structure and provide data insights. Identifies client priorities and works with business stakeholders to create use case documents for customer review and sign off. Provides business scenarios, screen designs, report designs, and test case scenarios Storyboarding user vision and scenarios Prototyping of the system using various prototyping tools and modeling business processes and scenarios Collaborate with Development and QA team in design, implementation, testing and final roll-out of the system Review modifications, enhancements, and test results with client as a part of User Acceptance Testing Assist with project logistics, stakeholder communications, and support operational execution. Closely work with product clients, create proposals, estimate, communicate with senior stakeholders in the team, and always stay on top of the big picture. Willingness to assist the team with a wide variety of tasks and rally them to success. SKILLS & EXPERIENCE (REQUIRED): Payer healthcare domain experience, especially with respect to Provider Data Management, provider processes such as network management, credentialing and claims processing. Must have demonstrable analytical skills, to analyze different business processes, ascertain why they are done, and imagine better, efficient and innovative ways of achieving better results. Product development background working product development organizations preferred. Expert level using storyboarding tools, prototyping tools such as Balsamiq, agile and/or scrum tools. Expert level with MS PPT, Excel, Word, Visio/Lucid or other business process documentation tools. Must have good SQL hands-on experience and data structure concepts to analyze and provide data insights. Speaks, writes clearly and articulates very well. Maintains this standard in all forms of written communications, including email. Ability to firmly manage issues requiring problem resolution and conflict management. EDUCATION Bachelors Degree