People Relations Advisor

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

When you join The Trade Desk, youre joining a family. We have open space work environments, adjustable sitting/standing desks, and a celebrated open-door policy (at all levels) that can inspire out-of-the-box solutions and camaraderie among your coworkers. The competitive compensation packages, full benefits, stock options, and additional discounted stock purchase opportunities, catered lunches, and offsite team building activities may cause slight to severe jealousy among your peers.


Who We Are Looking For:

The Trade Desk is growing at a fast pace, and we are seeking a team member to join our People Solutions Team to deliver exceptional service to our global employees. People Solutions strives, every day, to meet the needs of our employees by continuously developing and improving our strategy to deliver operational efficiency and an amazing employee experience.

We are looking for a professional with a strong operational mindset to handle complex employee inquiries that may require cross functional collaboration for efficient and timely resolution with a laser focus on an exceptional employee experience and a consistent customer service approach.

You will be part of the global People Solutions team reporting to the Director, People Relations Advisors based in New York.


What You Will Be Doing:


Serve as trusted partner in the employee experience by building and facilitating people relations processes that emphasize fair, consistent, and respectful outcomes.

Serve as the front-line for helping employees navigate obstacles to a successful and productive work experience.

Review and assign employee and manager concerns through a framework of operational processes to ensure effective resolutions.

Provide support and guidance to employees and managers related to workplace issues, policies, and relationships.

Respond to, manage, and resolve workplace conflicts with a focus on effective and empowering resolutions.

Reduce risk by utilizing program design and leveraging guidelines to promote consistent people relations and business decisions.

Ensure people relations policies and practices comply with applicable regulations.

Maintains thorough and organized documentation of all employee matters.

Oversee the application of companywide workplace policies and procedures.

Provide guidance and counsel on people relations issues and workplace practices.

Analyze metrics/KPIs, reporting/adherence and use data driven insights to recommend and implement continuous process improvements.

Other projects as needed.


What You Bring To The Table:


Bachelors degree or equivalent practical experience.

5-6 years of experience working in employee relations with solid, working knowledge of the principles and practices of the function.

Strong ability to build trust, along with demonstrated ability to drive and lead results in solving complex employee issues with sensitivity, diplomacy, and discretion.

Stellar communication skills, conflict management and resolution skills with experience in delivering sensitive messaging of all types to a wide variety of stakeholders.

Results driven ability with problem analysis and resolution skills.

Practical understanding and experience across key HR functional areas, processes, and practices, including both technical and non-technical functions.

Maintain depth of knowledge on current legislation and advanced labor relations techniques while providing advice, guidance, and recommendations for problem resolution.

Strong written and verbal communication skills.

Proven ability to work with all levels of the organization and across functional areas.

Agile and able to adapt as projects and priorities change and able to remain composed, positive, and gritty in the face of any setbacks or challenges.

Able to understand and appreciate different and opposing perspectives and to discover solutions and build consensus.

Generous and open communication style.

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The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.