Data Analyst - Hybri....
Data Analyst - Hybrid work model
Posted on :
11-05-2022
Employer Active
1 Vacancy
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Jobs by Experience
3+ years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-05-2022
Job Description
Req ID : 1010204
Data Analyst
West Palm Beach, FL
Hybrid - Work From Home and On-Site
** Local Applicants Only Please**
Requirements:
- 3+ years experience in Data Analysis and Data Mining
- Advanced analytical and Data Mining - skills should include mathematical modeling, data management, statistical analysis, and broad exposure to operations research
- Advanced Microsoft Excel, Word, PowerPoint
- Exceptional interpersonal, communication, presentation and listening skills, including the ability to adjust and effectively interact with external customers, internal staff.
- Strong analytical and reporting skills to identify & interpret trends and provide achievable recommendations.
- Ability to solve complex problems with a variety of components in situations where no standardization exists.
- Must be able to work independently and collaboratively
- Call center experience is a Plus!
Responsibilities:
- Develop new reports to analyze and support the Engagement Center.
- Analyze and present data to Contact Center leadership team and Senior Executives.
- Ad-hoc research and analysis of business trends as required by executive team
- Assist Contact Center leader to meet Contact Center KPIs
.
Data Analysis, Data Mining, Advanced analytical, mathematical modeling, data management, statistical analysis
Employment Type
Full Time
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