Application Developer

Title : Application Developer- Maximo
Location : St. Louis, MO
Duration : 6+ Months
Implementation Partner : Infosys
End Client : To Be Disclosed

JD :

KEY RESPONSIBILITIES/ACCOUNTABILITIES

Functional Support:

• Troubleshoots process/functionality related issues and resolves escalated tickets related to Maximo application
• Analyse the Maximo application change requests and detail the related business requirement with the requestor
• Assists in solution design for change requirements as a key functional resource
• Proactively brings ideas based on his/her experience and understanding of the business users' needs for new development and enhancements
• Assists in business process redesign as needed
• Communicates the solution to business directly or through other support personnel

Application Co-ordination & Support

• Answers, analyses and provides quality checks for incoming tickets from end users and routes them appropriately
• Gathers and validates change requests and bug fix requirements
• Supports governance forums to ensure tickets are resolved on time and sends reminders when needed

Improve quality

• Assists in UAT testing of new application functions, releases and facilitates promotion of new features/functionalities among user community
• Leads internal capability building activities including knowledge dissemination, training, asset creation etc.
• Helps in creation & update of knowledge documentation specific to the processes and functional areas within A2R domain
• Reviews metric reports and dashboards on ticketing analysis and performance

REQUIRED SKILLS AND QUALIFICATIONS

• Bachelor's degree or a graduate
• A good understanding of business requirements and prioritizing needs so as to deliver a cost effective service
• Preferred experience in Oil & Gas industry

DESIRED SKILLS AND CHARACTERISTICS

• Comfortable working across time-zones (open to shifts) and people of different nationalities
• Able to think logically and analyze complex problems
• Investigates customer wishes and needs and acts accordingly; anticipates customer needs; gives high priority to service and customer satisfaction; plays close attention to details
• Creative and innovative problem solver
• Identifies problems by investigating relevant data and tracing possible causes
• Recognizes significant information by making connections between data
• Able to work under pressure and meet deadlines
• Team player with the ability to work independently
• Excellent communication skills & ability to present to large groups
• Works well with all personality types
• Fluent in English
• Minimum 5 - 10 years of experience in Maximo
• Experience in configuration design, development and support of Maximo EAM v7.x implementations.
• Experience with Work Order Module, Configuration module (Application Designer, Database Configuration, Escalation, Cron Task, Doms), Administration module (Organization, Calendars, Report Administration, Classification)
• Experience with Assets, MEA Integration, Inventory, Planning (job plans and safety plans), preventive maintenance, purchasing (PR, PO, receiving, companies), and Resources (person, crafts, and labor codes)
• Intermediate to advanced SQL knowledge including experience writing and deciphering complex Oracle SQL queries.
• Knowledge of Relational Database Concepts.
• Experience with J2EE Applications.
• Perform analysis, provide "best practices" guidance, and assist in planning and upgrading of current Maximo v7.5.0.8 instance to v7.6.x.
• Work closely with the Client User Representatives to troubleshoot and design solutions that meet requirements.
• Accurately and effectively communicate with the Project Manager and/or Team Lead the level of effort to implement proposed solutions, the current status of on-going work, and any potential issues.
• Work well in both a team environment as well as a sole contributor with little or no supervision.
• Experience with Automation Scripts
• Must be able to convert functional requirements into technical specifications, and configure, tailor, and or customize solutions including building interfaces