Analyst II - B2B Transactional Services

Full Time on W2

JOB DESCRIPTION:

• Client Support Services (CSS) is comprised of global service teams who are assigned to specific client (customer) accounts to handle contracts, claims and accounting.
• The B2B Analyst II is responsible for working with internal and external parties to onboard trading partners to expand Guy Carpenter's B2B footprint.
• Support Internal departments with "run the business" type activities.

RESPONSIBILITIES:

• Review and action daily queries and rejection messages logged in GC's messaging system
• Resolve B2B related questions from assigned markets
• Follow protocols to modify GC processing system to onboard / modify B2B distributions
• Working with assigned reinsurers and IT Department to support B2B functions
• Run series of reports for internal and external parties
• Create, modify, and execute message scenarios for testing with B2B Trading Partners
• Evaluate impact of GC workflow on B2B messaging
• Participate in trading partner conference calls as well as B2B community groups (i.e., Ruschlikon Business Implementation Group)
• Work with CSS client teams to on board incoming B2B messages from clients.
• Work with CSS to address B2B issues related to message monitor
• Work with B2B Business Partners to improve transaction efficiency via messaging.

QUALIFICATIONS:

• 4 Year Bachelor's Degree in Accounting or Finance (B.S. or B.A) and/or 2-5 years of equivalent professional work experience in insurance, reinsurance, or risk management
• 5 + years of reinsurance/insurance, accounting/claims, or professional experience.
• Strong knowledge of reinsurance concepts and principles, laws, and regulatory requirements (i.e., FATCA, etc.) and general business trends.
• Strong track record of successful Client account management, relationship management, engagement, and development.
• Strong verbal and writing skills for complex communications (presentations, negotiations, etc.) with clients, markets, and GC colleagues at all levels.
• Previous knowledge of reinsurance and/or insurance concepts preferred.
• Knowledge of contract law, contract provisions, reinsurance concepts and principles, basic regulatory controls, and general business trends.
• Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required.
• Demonstrated ability to work as part of a high-performance team. Attention to detail in completing assigned tasks.
• Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.
• Successful management of workload; able to manage expectations of all Clients and Stakeholders.
• Strong communication and negotiation skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the Guy Carpenter brand.
• Able to challenge appropriately, supporting business cases with facts and information.
• Strong ability to quickly assess and offer effective solutions to problems efficiently.
• Ability to make sound judgements independently while knowing when to bring situations to the attention of Management.
• Able to engage, influence and negotiate with Clients, Markets and Colleagues in a professional manner.
• Consistently provide guidance by mentoring and/or training colleagues.
• Consistently deliver superior Client service.

Skills : ,Reinsurance,Insurance,Accounting/Claims,FATCA