Operations Manager

• Team management: Driving professional growth within the team, mentoring/coaching individuals to develop valuable skill sets, assessing teams training needs,facilitating/arranging training as needed, and leading development and continuous improvement within the operations team.
  
• Driving operational efficiency through meeting KPIs including inventory turnover rates,zero stock-outs, inventory accuracy, procurement TATs, imports clearance and ensuring transportation/warehousing/procurement and departmental costs are within budget.
  
• Driving operational efficiency through meeting KPIs including inventory turnover rates, zero stock-outs, inventory accuracy, procurement TATs, imports clearance and ensuring transportation/warehousing/procurement and departmental costs are within budget.
  
• Inventory planning: Monitoring the inventory needs, coordinating with the sales team, and escalating to relevant teams to meet business needs and timelines.
  
• Inventory management: Overseeing inventory management to ensure optimized inventory levels and safekeeping of stock, lean stock keeping in risk areas out of the central warehouse, and inventory audits at central/retail stock points.
  
• Last-mile distribution process management: Working with the operations team as well as cross-functional departments to design and implement efficient processes for the last mile distribution of our Easy Buy Direct business; Overseeing the process of product removals and completeness of reverse logistics kits.
  
• Operational Risk Management: Identifying key operational risks and implementing formal root cause and corrective action programs.
  
• Systems and process design: Coordinating with technology teams to ensure company systems, including applications, meet Operational needs. Driving operations process documentation/measurement/ improvements.
  
• Monitoring of trade regulations: Closely monitoring any changes in tax/ duty and escalating accordingly.
  
• Partnership Management: Liaising with operations team customers (internal and external) to ensure delivery needs are met accurately and on time.
  
• Maintaining a procurement policy for use in-country.
  
• Any other business as assigned by your supervisor
  

Requirements

• Previous management experience, with the ability to lead professionals and guide their career development.
  
• Bachelor s degree in Manufacturing, Logistics, Supply Chain Management or equivalent. MBA/MSC is an added advantage.
  
• 6+ years of work experience in a supply chain and logistics environment. Last-mile distribution experience preferred.
  
• Experience in business planning, procurement, warehouse, retail management and fleet management.
  
• Knowledge about import/export, transport routes, warehousing, and distribution networks.
  
• Knowledge of the relevant legislation pertaining to the region
  
• High analytical with a high degree of competency in ERP, Excel/Google Sheets, and other analytical tool