Overview
The primary role of Estate Coordinator is to assist a small team of Property Managers in the effective management of their portfolio. There will also be a requirement to assist the general administration team from time to time should the business needs require it.
Main duties and responsibilities
- To efficiently log and administer buildings insurance claims keeping all relevant parties informed of progress
- Answering incoming calls to the business and attempting to deal with queries raised or passing on the call to the relevant staff member
- Attendance at site inspections or meetings of key clients may be required from time to time
- Completing actions arising from site inspection reports
- Assisting Property Managers with progressing actions arising from Health and Safety, Fire Risk and Asbestos assessments.
- Booking meeting venues as required
- Issuing standard letters upon instruction
Requirements
Essential Experience, Knowledge & Skills
- Good working knowledge of Microsoft Office, including Outlook and Excel
- Excellent interpersonal and communication skills
- Ability to work on your own initiative
- Ability to prioritise and organise your workload, and meet deadlines
- Experience of working in a professional office environment
Qualifications
- Educated to A-Level standard - Essential
- Educated to degree-level - Desirable
Essential Competencies
- Demonstrate an ability to develop and maintain positive and co-operative working relationships
- Demonstrate a commitment to continuous improvement in working practices
Benefits
- Workplace pension through Nest Pensions
- Paid AIRPM qualification (subject to minimum 1-year service post qualification)
- Pay awards for successful completion of AIRPM exam
- 20 days holiday per annum plus 3-4 working days extra holiday over Christmas season
Experience, Knowledge & Skills Good working knowledge of Microsoft Office, including Outlook and Excel Excellent interpersonal and communication skills Ability to work on your own initiative Ability to prioritise and organise your workload, and meet deadlines Experience of working in a professional office environment Qualifications Educated to A-Level standard Competencies Demonstrate an ability to develop and maintain positive and co-operative working relationships Demonstrate a commitment to continuous improvement in working practices