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Inbound Operations Lead
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Inbound Operations L....
back_arrow Inbound Operations Lead

Inbound Operations Lead

1 - 2 years
Not Disclosed
1 Vacancy

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Inbound Operations Lead

Job Description

Req ID : 625551

• Daily allocation and monitoring of tasks and duties.
• Performance management including appraisals, and coaching.
• Management of holiday and absence.
• Ensure all orders are received within the shortest possible timeline and packed to the standard required.
• Carry out regular audits / spot checks to ensure quality of process and provide clear and visible feedback on findings.
• Ensure all orders are received on time with the right qty and condition along with keeping track of data.
• Manage Inbound scheduling and timing for all vendors.
• Communicating and ensuring the right SLA is followed upon Inbound Operation
• Liaise with appropriate departments when non-conformance, delays or issues happen to manage customer experience and expectations..
• Produce receiving schedule for current fleet and 3P judging by operational requirements.
• Produce daily KPI reporting on all elements of the Inbound process including schedule by day, outstanding customer requests, cancelations, sales and additional marketing / promotional activity.
• Provide reporting to Logistics Manager / Warehouse Manager as and when requested.
• Produce internal performance reporting in order that throughput, quality and trends can be monitored and assessed.

Company Industry

Internet / E-commerce / Dotcom

Department / Functional Area

Data Entry / Operations / Back Office Processing

Key Skills

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About Company

Information Technology & Services

Not Mentioned

Not Mentioned

Sary is a B2B marketplace connecting small businesses with wholesalers and lenders to procure supply efficiently.