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IT Application Support Engineer
drjobs IT Application Support Engineer العربية

IT Application Support Engineer

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Ramallah - Palestine

Monthly Salary

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ILS 130 - 160

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 764216
  • Research, diagnose, troubleshoot and identifying solutions to resolve customers' technical issues.
  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Document solutions, troubleshootingprocedures, and knowledge through the CRM system.
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Prioritize and manage several open issues at one time
  • Customer Oriented.

Employment Type

Full Time

Department / Functional Area

IT Hardware Support

Key Skills

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