Helpdesk Jobs in Jerusalem
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Helpdesk Jobs in Jerusalem
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Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...
Serve as the single point of contact for end User support Respond to IT requests from all emails, portal, and telephone within the agreed targets Track requests in a ticketing system Escalate tickets to other teams or external IT suppliers Follow standard operating procedures(SO More...
Assistant Tour Operator
Guiding Star Ltd -
Jerusalem
-
Palestine
The Guard Alliance Inc is looking for Reliable Security Guards to join our team in the AUBURN, WA ;Why work for The Guard Alliance Inc? The Guard Alliance Inc is one of the fastest growing security companies in California and rapidly expanding to other states We provide competi More...
Telephone Sales Representative
099primo Communications Ltd -
Jerusalem
-
Palestine
The incumbent will use the telephone to conduct sales of Internet, telecommunications and technology products and services. Furthermore, the incumbent will take care of clients visiting the office, and sell the company's products and services to them. The incumbent will use cu More...
Full knowledge of the bank’s services and products offered to individuals and companies, understanding the needs of customers and marketing the bank’s products;Providing banking services and answering customers' inquiries in a manner consistent with service excellenc More...
- Carrying out the effective handling of customer requests/inquiries related to consumer products and services. - Ensuring optimum customer satisfaction by providing them with sufficient information and guidance to most efficient service channel. Key Roles: - Welcome and orient all c More...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
Must be Anglo mentality and customer service oriented. Tech-savvy, or being willing and motivated to learn. A PC with a stable internet connection and a place to work from home. Good people skills and a desire to provide customers with great service. English mother tongue and a More...
. Work with other helpdesk staff to provide desktop hardware/software support to business users. . Respond to and resolve issues in a timely manner, escalating as required ensuring effective and timely resolution. . Provide support for the installation and testing of computer system More...
Onboard and activate new clients For the companies, you own, develop long-term relationships with multiple advocates Continually optimize touchpoints to segment and support our clients as efficiently as possible Work with sales to support renewal and target expansion opportunitie More...
Previous experience in supporting internal organizational users - mandatory. Control of operating systems in the Microsoft environment and Office operating applications - mandatory. Good communication skills and
Reporting problems to the IT manager Registering events in the reporting system Operation and maintenance of GPO, AD servers Providing information about the IT products and services At least one year of experience as an HD supporter or technical customer support
Direct customer support via email and other platforms Measuring and ensuring customer satisfaction Processing customer requests and complaints Data entry and tracking Familiarity with GSuite Must be motivated, organized, creative and efficient Team player though also able to w More...
Operational Customer Service
The Third Dimension -
Jerusalem
-
Palestine
Operational customer service representative The essence of the job Customer service by phone and in front of a computer Receiving calls from drivers and contractors, addressing questions to customers and returning to the drivers - to provide service Receiving reports from the fi More...
Customer Service Representative
Judaica Web Store -
Jerusalem
-
Palestine
- are passionate about offering clients exceptional service and care - speak English at a mother tongue level and have at least basic conversational Hebrew - have a relevant degree and/or experience in customer service - are computer literate - have a general understanding of Jewish l More...
Availability for a full-time position Experience as a PC technician - an advantage Knowledge and experience in troubleshooting, installing operating systems Ability to train users Experience in handling users High service awareness
Experience as a HELP DESK supporter/ PC technician from an organization or computer network manager. Experience working with AD, managing permissions and Exchange. Knowledge of the various Microsoft products. Work with network printers. and a print server, knowledge of various ant More...
Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...
3 years of experience as a Help Desk - Ability to diagnose and solve technical problems Experience in managing users and permissions in AD Experience in Office 365 providing technical assistance to customers and employees of the company
Manage user's access permission and licenses to a wide range of cloud systems, includ-ing Office 365, Google Workspace, Azure, and more. Assist with onboarding and offboarding processes Desk or similar position High customer orientation skills
Provide callers with customer service over the phone regarding placing collect calls, giving out phone numbers, and locating businesses. Supply caller with cost of a phone call. Run private branch exchange (PBX) switchboards for businesses and organizations. Facilitate person-to- More...
Mother tongue English is a must. 3+ years of Customer Success experience in B2B SaaS organizations, or 2+ years working with Enterprise clients in B2B SaaS organizations. Experience owning, maintaining, and driving a customer relationship in a quota or retention-carrying role. A More...
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