Customer Success Specialist
Posted on :
09-07-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 663207
- Be a focal point of the company to all OrCam customers and partners worldwide.
- Empower our customers to achieve their goals.
- Provide product onboarding, support, services and policy information to customers in order to enhance their user experience and satisfaction.
- Resolve product and customer issues, analyze and provide solutions using in house trouble shooting.
- Collect, process, and analyze customer feedback in order to provide the customers perspective and influence product quality and development.
- Identify key power users in our community and potential product beta testers.
- Contribute as a Team Player, to the overall team effort and customer success goals.
Employment Type
Full Time
Department / Functional Area
Key Skills
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