Customer Care Repres....
Customer Care Representative
Posted on :
17-04-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 557256
- Receive subscribers' calls, answer their inquiries, and process their requests, whether they are individuals or companies, with high efficiency and professionalism.
- Ensure that subscribers' requests are accurately understood and verified according to the followed policies, and the information related to these requests is entered into the system.
- Work on accurately documenting requests that cannot be implemented through the call, and delivering them to the competent authorities to work on their implementation.
- Commitment to the attendance program prepared by the General Administration of Customer Services and the implementation of policies and instructions in this regard.
- Documenting and communicating the subscribers' notes and suggestions to the direct supervisor
- Selling Ooredoo products and services to existing and potential subscribers.
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Department / Functional Area
Key Skills
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