Sales Administrator

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We arelooking for a Sales Administrator to join our clients team. As a Sales Administrator, you will be the main point of contact for their customers with queries about products, orders and deliveries and provide support for their Sales Representatives. You will also be responsible for verifying customer information, receiving and relaying order instructions to their Pastry and Logistics department, while liaising with their Finance department for invoicing and reporting purposes.

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ABOUT OUR CLIENT

Our client offers customised catering solutions and unique food productsand is located in Qormi.

DUTIES AND RESPONSIBILITIES

- Handle all daily orders by receiving and processing orders in their online ordering system.

- Contact customers to answer any queries or obtain any missing information.

- Check orders and advise the finance department to prepare invoices.

- Provide daily and weekly sales reporting.

- Maintain and update sales and customer records.

- Maintain an excellent client relationship and direct feedback from customers to relevant departments.

- Expediting orders received to their Pastry Department through internal communication.

- Inform, report and update daily to the General Manager and Pastry Head Chef with the clients orders, sales and any other client s issues and/or requirements.

- Liaise with the Logistics Department to ensure timely deliveries.

- Maintain and update database with current and/or new products and pricing.

- Any other duties which may crop up from time to time due to the exigencies of the operations.

REQUIREMENTS AND SKILLS

- A minimum of 1 year of sales experience.

- Working knowledge of the Maltese Language would be considered an asset.

- Excellent Interpersonal skills.

- Adept in problem-solving.

- Good written and verbal communication skills.

- A self-motivated individual with excellent customer service skills.

EDUCATION

-O level standard.

SALARY AND BENEFITS

- Competitive salary.

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If you meet the requirements and feel that this position is a fit for you, do not hesitate and apply for this role today!

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ABOUT IRIS THAUMAS

IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).

- Minimum 1 year experience within a hotel front office. - Knowledge of hotel operations. - Ability to communicate clearly and concisely in English both orally and in writing with hotel guests and team members. - Proficiency in Italian would be considered an asset. - Creativity and ability to think 'out of the box'. - Efficient and can work in an effective manner whilst under pressure. - Be highly motivated and enthusiastic. - Positive attitude and excellent communication skills. - Smart, friendly, and outgoing personality. - Knowledge of a third language would be considered an asset.