drjobs
IT Support Specialist
drjobs IT Support Specialist
drjobs 0 - 0 years
drjobs KWD 123 - 123
drjobs 1 Vacancy
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Job Description

Req ID : 1763294
  • Install and configure software and hardware
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues and outages
  • Ensure security through access controls, backups, and firewalls
  • Upgrade systems with new releases and models
  • Gain an understanding of IT issues faced by end users at KFAS and properly issue work tickets for easy identification of problem.
  • Provide support to end users at KFAS based on the identified issues and resolve their requests in a timely and effective manner.
  • Prepare preventive and corrective maintenance schedule on computers, laptops, printers and other authorized peripheral equipment.
  • Monitor customer feedback on help and support provided and continuously seek improvements – ensure that all inputs from customers are appropriately managed and learn from difficulties faced.

Company Industry

NGO / Social Services / Community Services

Department / Functional Area

IT Software

Key Skills

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