Telephone Operator
Telephone Operator
Posted on :
26-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 750517
- Answer, record, log, and process all guest calls, requests, questions, or concerns.
- Operate telephone switchboard station.
- Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
- Advise guest of any messages received.
- Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
- Receive, record, and relay messages accurately, completely, and legibly.
- Activate/deactivate guest room message lights as appropriate.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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