Support Engineer Jobs in Jordan

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Support Engineer Jobs in Jordan

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Support Engineer
Microsoft - Amman - Jordan

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experience 0 - 0 years
Full Time
Salary Icon 123 - 123

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer e More...

Employer Active Posted 4 days ago | Full Time | Easy Apply

Support Engineer
Zagtrader - Amman - Jordan

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experience 0 - 0 years
Full Time
Salary Icon 123 - 123

Assist Users in Converting to the Systems Being Implemented and Adapting to New Procedures Required by the System Conversion. Develop New Features and Make Documents and Diagrams to Help Providing Better Understanding. Service Monitoring and Database Maintenance. Help Building In More...

Employer Active Posted 3 days ago | Full Time | Easy Apply
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experience 3 - 0 years
Full Time
Salary Icon 6000 - 10000

Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of th More...

Employer Active Posted 1 day ago | Full Time | Easy Apply

Support Engineer
Progresssoft - Amman - Jordan

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experience 0 - 10 years
Full Time
Salary Icon 6000 - 10000

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Employer Active Posted on 31 Dec | Full Time | Easy Apply

Support Engineer
Microsoft - Amman - Jordan

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experience 0 - 2 years
Full Time
Salary Icon 123 - 123

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Employer Active Posted 3 days ago | Full Time | Easy Apply

Support Engineer
Microsoft - Amman - Jordan

exclusion unfavorite
experience 0 - 0 years
Full Time
Salary Icon 123 - 123

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Employer Active Posted on 15 Mar | Full Time | Easy Apply
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experience 0 years
Full Time
Salary Icon 6,000 - 10,000

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...

Employer Active Posted on 10 Jan | Full Time | Easy Apply

Support Engineer
Microsoft - Amman - Jordan

exclusion unfavorite
experience 0 - 0 years
Full Time
Salary Icon 123 - 123

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...

Employer Active Posted 2 days ago | Full Time | Easy Apply
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experience 0 years
Full Time
Salary Icon 6,000 - 10,000

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues. Act internally as a customer advocat More...

Employer Active Posted on 09 Jan | Full Time | Easy Apply
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experience 0 - 2 years
Full Time
Salary Icon 123 - 123

This role is the highest-level customer support engineer we have - our tickets cannot be elevated above you. The problems are complex. The solutions might be configuration, database-level, or even code-level. Trilogy takes pride in its customer support quality and makes sure customer More...

Employer Active Posted 1 week ago | Full Time | Easy Apply
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experience 0 - 0 years
Full Time
Salary Icon 123 - 123

Working with customers to understand their technical issues and prioritize their top tickets in rank order Providing escalation communications for customers on existing or new top tickets (e.g., showstoppers) For those top tickets, providing a higher level of insight for customers More...

Employer Active Posted on 14 Mar | Full Time | Easy Apply
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experience 2 years
Full Time
Salary Icon Negotiable

- Investigate and solve day to day support issues in the system for power users - Build reports on the recurring support issues and possible solutions - Aid in software testing and quality assurance - implementation process follow up. -Business and Functionality Requirements Ga More...

Employer Active Posted on 14 Jan | Full Time | Easy Apply
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experience 0 years
Full Time
Salary Icon 0 - 5,000

Investigate and solve day to day support issues in the system for power users Build reports on the recurring support issues and possible solutions Aid in software testing and quality assurance implementation process follow up. Business and Functionality Requirements Gathering More...

Employer Active Posted on 12 Jan | Full Time | Easy Apply
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experience 0 years
Full Time
Salary Icon Negotiable

At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud arc More...

Employer Active Posted on 09 Jan | Full Time | Easy Apply
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experience 0 - 2 years
Full Time
Salary Icon 123 - 123

Impressing customers by solving complex or new problems Growing your product knowledge, in breadth and depth Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces Answering the same questions over and over again Pro More...

Employer Active Posted 2 days ago | Full Time | Easy Apply
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experience 0 - 2 years
Full Time
Salary Icon 123 - 123

Wowing customers by solving new and complex problems proactively. Drawing on your DevOps knowledge and experience and existing knowledge of AWS, Docker, and Kubernetes to discover the root cause of our customers’ most challenging issues. Building on your existing technical c More...

Employer Active Posted on 12 Mar | Full Time | Easy Apply
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experience 0 - 0 years
Full Time
Salary Icon 123 - 123

Writing highly detailed troubleshooting articles that are the core of our Knowledge Base. Each day, you will flex your technical skills and writing ability. Making continuous improvements to existing KB articles. Our Concept Graph prioritizes the most important article upgrades and More...

Employer Active Posted on 12 Mar | Full Time | Easy Apply
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experience 3 - 0 years
Full Time
Salary Icon 6000 - 10000

He/she provides dedicated integration support for all types of merchants. Develops subject matter expertise in one or more payment services and handles escalations related to those services. He/she manages high severity incidents till resolution. He/she can deal with ambiguity as More...

Employer Active Posted on 01 Jan | Full Time | Easy Apply

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Employer Active Posted on 31 Dec | Full Time | Easy Apply
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experience 0 - 0 years
Full Time
Salary Icon 123 - 123

we’re looking for people who want to make sure we continue to hit those goals! You will be solving system and customer-submitted problems. In this essential role, you’ll also help write and test fixes for our platform and update internal runbooks with new knowledge. You wi More...

Employer Active Posted 1 day ago | Full Time | Easy Apply

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