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Support Engineer - Azure Information Protection
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Support Engineer - A....
drjobs Support Engineer - Azure Information Protection العربية

Support Engineer - Azure Information Protection

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 6000 - 10000

Nationality

Jordanian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 660139
  • Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.
  • Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
  • Act internally as a customer advocate.
  • Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support.
  • Advise customers on how to gain additional value from their Microsoft products.
  • Document your technical work and research to help your colleagues, improve the product, and improve the support experience.
  • Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

IT Hardware Support

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