Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.
Maintain the Moderation Guidelines and ensure they are up to date.
Service Community Admin accounts, processing emails, and complaints escalating when necessary.
Regularly feedback insights gained from community moderation into the Community team.
Produce reports on relevant moderation statistics, issues, and outcomes.
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