Service Operations Jobs in Amman

Customer Service Operations Manager -Jordan  Experience: Min 4 years’ experience as Customer Service Manager of handling 100+ staff  Industry: Logistics/ Delivery/ E-Commerce  Job Location: Amman- Jordan  Jordanians only from same industry and experience have to reach us More...

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs To ensure the correct functioning and maintenance of systems and products serviced by Service Operations Act as the customer SPOC and co-ordinate the scheduling More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations When required act More...

Drive and deliver the IT service management framework to make sure it aligns with the overall department goals and JIGPC strategy. Lead continuous service improvement initiatives to enhance the service provided by the service operations team through utilizing international IT stand More...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff i More...

7+ years of experience in customer service management or related roles within a supply chain or logistics environment. Strong knowledge of customer service operations, order management, and supply chain processes. Excellent communication and interpersonal skills. Strong analytica More...

About the job Overview WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, o More...

Leading and managing 3-4 direct reports and 300+indirect reports. Diving into data to identify the root of a problem and solving it (no matter how large or small the scale) Managing workflow, escalations and effectively delegating across your leadership team. Driving the creation More...

Manage and lead the entire candidate offboarding activities for employees cross lines of service within the scope of HC operations Execute the needed offboarding tasks and and supervise other section resources to ensure service is delivered as per quality Liaising with all involve More...

About the job Description To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network. Your Responsibilities First and foremost, support More...

Minimum 10 years of experience in international capacity. Senior positions in a large governmental or international agency. Extensive knowledge of operations and services. A high level of skill in management of broad programmes, political decision making and negotiating, as well as More...

Facilitate coordination across teams/units within and outside the vertical, as well as with consultant team leads, to enable timely and quality deliverables Financial Management and Optimization: Strategically monitor, oversee and optimize costs by driving optimization strategies a More...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor law On‐call 24x7, including weekends and holidays Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locat More...

Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports D More...

Our internships are educational opportunities intended to allow you, our future managers, to discover how we lead and develop our teams of Associates. As an Operations and Logistics Interns, you will learn how our managers effectively engage their teams to realize their full potenti More...

Apply revenue management strategies. Assign work. Conduct interviews. Conduct staff performance assessment process. Develop service operations. Develop service recovery framework. Documenting project processes and outcomes. Foster initiative and enterprise in teams. Foster t More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

About the job Job Description The Position: The Operations Manager substantively contributes to the effective management of the Hub operations in overseeing and monitoring implementation of corporate, financial, procurement & logistics, Human Resources and ICT policies More...

Network Capacity Planning Manage Linehaul Cost for all Aramex Network stations. Maintain relationships with service providers. Ensure decent service level is offered for customers by fixing and troubleshooting any discrepancies with service provider.

Managing the full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related). Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in More...