Providing 24x7 cloud operations support as part of a global SaaS Operations team
Resolving incidents to ensure system uptime and expected service levels
Analyzing cloud systems issues and providing recommendations and supporting data to monitor, simplify, and automate tasks
Executing change requests that impact production systems used by our diverse portfolio of productsEnsuring continuously available, relentlessly improving, and centrally-managed cloud infrastructure with 24x7 incident coverage.
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