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Senior Reservation & Ticketing Agent
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Senior Reservation &....
drjobs Senior Reservation & Ticketing Agent العربية

Senior Reservation & Ticketing Agent

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1 Vacancy
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Jobs by Experience

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0 - 0 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 123 - 123

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1171574
  • Handle customer requirement/request professionally ensuring minimum complaints. Support travel agents with seat confirmation and arrange VIP bookings/ticket queries.
  • Shows dedication and commitments to handle the maximum number of telephone calls and passengers whilst at all times carefully following QR procedures and regulations to achieve the highest possible quality of reservations service (awareness of the policies and procedures for First Aid, Basic firefighting and Emergency evacuation).
  • Arranges reservations and routings for passengers. Utilizing Amadeus system to make the bookings for passengers. Effectively communicating the fares, policies and procedures to passengers by providing accurate information.
  • Issue tickets and quoting correct fares to passengers.
  • Investigate complaints to define and correct weak areas.
  • Prepare staff roster to ensure proper distribution of manpower.
  • Ensure quality of work, meet the Airline standard, and motivate staff to achieve positive contribution on daily basis.

Employment Type

Full Time

Company Industry

Airlines / Aviation

Department / Functional Area

Top Management / Senior Management

Key Skills

About Company

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