Undertake activities related to scheduling and handling logistical arrangements for cultural orientation courses in an assigned location or throughout an assigned region for a wide range of resettlement countries, including the US, Australia, Canada and others. Help ensure the schedule and other arrangements made for classes are appropriate in relation to the class length, training venue and required interpretation services.
In coordination with the Project Focal Point, Project Administrator and/or Project Officer, generate ad hoc reports in WRAPS to determine which applicants in the USRAP require US Cultural Orientation (USCO) classes in a particular location or region.
Assist with the scheduling of cultural orientation classes based on data generated from ad hoc reports and information provided by the Project Focal Point, Project Administrator and/or Project Officer regarding resettlement country, class length, location and venue.
Enter schedule data into WRAPS or another database as needed, ensuring a high quality of data integrity. Update schedule data based on changes to participant lists and class dates.
Issue notifications related to scheduled cultural orientation classes to applicants through such means as phone calls, text messages and email. As required, log responses and issue re-confirmation notifications.
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