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Operator AYS
drjobs Operator AYS العربية

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 0 - 5000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 949404
  • Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Installation / Maintenance / Operations / Repair

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