Onboarding Specialis....
Onboarding Specialist
Posted on :
03-05-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1002547
- Own Tier 3 client communication, product demonstrations & all onboarding /solution engineering with the direct goal of churn prevention and retention.
- Drive successful Time Doctor onboarding to help customers realize the business value our products offer and how we can best support them.
- Work to understand customers’ business needs, keep ongoing documentation of use cases (and what we can do better internally/product requests), and pinpoint any clients we can aim to expand to Tier 1 or 2 accounts
- Partner closely with Sales/Support teams to ensure proper hand-off of any clients in need of your assistance.
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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