Manager Customer Analytics Jobs in Jordan

Setting KPIs and performance matrix for Contact Center agents at the shared services center. Monitor and enhance the overall CS & CC team performance. Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Set KPI’s and c More...

About the job Who We Are And What We Do Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than three thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and i More...

We are hiring a Civil 3D Draftsman for one of our clients in Doha.Candidates who have the required qualifications and good experience may apply.Work Location: LusailRequirementsMinimum 7-10 years of experience in the surveying field (back-office exposure). Must have experience in road More...

Customer Service Specialist, Analytics Experience defining requirements and using data and metrics to generate business insights. Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. 2-3 years in relevant experience as Business Ana More...

Working with clients and understand their requirements (either internal or external); Identify the needed data and data sources; Extract, analysis, cleansing, optimize and manipulate the data; Discover hidden and meaningful patterns within data, either to measure historic events More...

Manage and expand Voice of Customer sources, flexibly utilize various tools to collect customer feedback before/after product and service use, and collect and analyze feedback on Aramex services through various channels in order to derive actionable insights Create a customer voice d More...

Working with clients and understand their requirements (either internal or external); Identify the needed data and data sources; Extract, analysis, cleansing, optimize and manipulate the data; Discover hidden and meaningful patterns within data, either to measure historic events More...

Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions take More...

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs More...

Minimum 10 years of work experience, with a minimum of 5 years in Customer care. Minimum 5-7 years of supervisor/team leader/manager experience is a must. Ability to: multi-task in a dynamic environment, build relationships, solve problems, impact and influence. Customer Drive More...

About the job About The Role We are on a journey from 18 > 100 million revenue and looking for a Data Analytics Specialist to help shape, nurture, and grow our Data and Integration function. This role is a newly created position and a critical next step in our growth. Time D More...

Customer Success Manager Qualifications: Bachelor's degree in Business, Computer Science, or a related field; Master’s degree preferred. Strong understanding of AI technologies, trends, and applications. Exceptional communication, presentation, and interpersonal ski More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica More...

Responsible for the leadership and development of a successful team that incorporates new initiatives, efficiencies and technologies as appropriate while keeping the team motivated and enthusiastic and looking forward to achieve their target and the business objective. Management o More...

About the job A pioneer news media house covering news & events from the cryptocurrency industry and blockchain technology is searching for a Chief Editor to oversee the development of all material for the website. You must have the capacity to lead a team, exercise sound ju More...

About the job Summary: Our client, a dynamic and growing organization, is seeking a proactive and versatile Customer Care Manager to join their team. This role requires an individual who can handle a diverse range of tasks and transform the Customer Care department to a mo More...

Effectively coach and lead a customer success executives team to consistently hit metrics and provide an amazing customer experience Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. Summarize and report department metrics and goals t More...

Customer Success Manager Qualifications: Bachelor's degree in Business, Computer Science, or a related field; Master’s degree preferred. Strong understanding of AI technologies, trends, and applications. Exceptional communication, presentation, and interpersonal ski More...

Hiring Customer Services Manager (Group) for Well Known Logistics Company in Jordan. Candidate should have experience Min 3-4 years on Same Role. Industry: Logistics/ E-Commerce Jordanians with Relevant and Same experience have apply. Experienced in handling 100+ Staff of Team leaders More...

Duties Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel’s tools to achieve their goals Build deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, a More...