Performs routine and preventative maintenance and performs emergency production issue resolution.
Responsible for user account management, including onboarding and offboarding of users, access rights and group membership administration and user mailbox administration.
Maintain the security, backup, and recovery strategies.
Create and/or maintain documentation, which includes operating and maintenance procedures.
Provide 2ndlevel support, liaise with vendors and other IT personnel for problem resolution.
Analyzes IT hardware and software to make relevant recommendations to optimize performance.
Assesses current security posture, design systems and processes to improve security, and oversees security operations.
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