Guest Services Jobs in Amman

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Responsible for all front office functions and staff Areas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicable As a department head directs and works with managers and employees to successfully execute all front More...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensu More...

Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check More...

Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department Ensures that standards and procedures are being followed. CANDIDATE PROFILE Educati More...

Responsible for all front office functions and staff Areas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicable As a department head directs and works with managers and employees to successfully execute all front More...

About the job A Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Agent, you will directly a More...

Responding to requests for information release or press conference from the media or designating a spokesperson or source of information. Establishing and maintaining relationships with consumer, community, employee, and public interest groups. Writing press releases and other med More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...

The Guest Experience Specialist’s primary functions include:  Provide a signature guest experience through outstanding customer service and by advancing our Guest Experience Standards.  Help guests by providing general information about the Botanical Garden, including orien More...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are More...

About the job Job Scope Ensure the highest standard of Customer Care and Service at all time. Promote the desired work culture around our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together. Key Responsibilities E More...

 Be the warm welcome that kicks off a memorable guest experience  Acknowledge IHG Rewards Club members and returning guests, in person or on the phone  Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay   More...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are More...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, reco More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example Encourages and builds mutual trust respect and cooperat More...

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively l More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

b Description Provide a warm welcome to the guests, and oversee VIP arrivals and departures. Keeps an updated record of the guests’ information in the system and handle complaints and concerns. Deal effectively with any guest comments and or / complaints taking full owne More...