Front Office Shift Leader Jobs in Jordan

Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within More...

Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude an More...

Manages the staff at the Front Desk. Directs all activities of the Asst. Front Office Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff. Conducts Performance Evalu More...

Responsible for all front office functions and staff Areas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicable As a department head directs and works with managers and employees to successfully execute all front More...

About the job A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to More...

Responsible for all front office functions and staff Areas of responsibility include Bell Staff Switchboard Operations Guest Services Front Desk and Retail Gift Shop as applicable As a department head directs and works with managers and employees to successfully execute all front More...

About the roleVP - Growth/Marketing will play a critical role in acquisition, engagement, retention and growth. Working on discovering avenues for growth, designing, and executing plans. This role also requires building relationships with internal and external stakeholders to drive gr More...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensu More...

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Prioritize and delegate daily work responsibilities to front desk staff. Train and guide front desk staffs to provide quality customer services. Manage staffing schedul More...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Customer Satisfaction (Guest Feedback, Social Media Review). Financial Performance (Up selling, Room Revenue, Operation Auditing). Showing Initiative, Proble More...

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervis More...

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example Encourages and builds mutual trust respect and cooperat More...

Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests throug More...

Supervise the duties of all stewarding department employees Supervise the consumption of all stewarding chemicals on a daily basis Supervise the sanitation, cleanliness, hygiene, as well as the quality level of product and services Ensure that all stewarding employees follow safe More...

Desired profile Qualifications : JOB SUMMARY Ensure proper cleaning of linen, terry and guest clothing items and uniforms. To obtained the highest possible and balanced Brand Standard audit certification and departmental productivity. SCOPE / BUSINESS CONTEXT . A F More...

Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/em More...

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold on a daily basis an More...

Excellent knowledge of Fintech industry, products, and services. Excellent knowledge of problem solving techniques, agent utilization tools & techniques, customer care channels, customer care applications, lead generation and referral. Excellent knowledge of customer care proc More...

Key job responsibilities Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts Support and lead a team and handle administra More...

Answer record and process all guest calls messages requests questions or concerns Coordinate with Housekeeping to track readiness of rooms for check-in Communicate parking procedures to guests visitors and dispatch bell staff or valet staff as needed Supply guests with directions More...