Monitors and analyzes various information provided through automated detection systems, tools, and reports, and manually evaluates, investigates, and determines required actions.
Collects and analyzes a wide variety of information to identify/investigate suspicious situations acting within defined limits and guidelines and prepares escalation files for review which provide analysis, identification of root cause, linkages, and process gaps, and outlines opportunities for process improvement, customer services, and product development.
Identifies opportunities and develops recommendations for fraud/risk process improvements and product enhancements.
Creates clear, concise written reports, summarizing fraud/risk analysis results and suggested anti-fraud and risk process improvements.
Present analyses to ease decision making
Analyze and explain key metrics, trends, and patterns
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