Provide lead management of delivery and warehouse hourly workforce to ensure successful delivery of product to market and provide best in class delivery service to our retailer customers
Lead a team of 10 employees in the Delivery function
Address retailer issues in a timely fashion and act as operations representative out in market
Work directly with Sales team to optimize route-to-market processes that help meet Sales objectives while minimizing operational cost
Direct, lead, motivate and develop department personnel including selection, performance management, skill development and employee relations
Develop, monitor, and maintain KPIs to ensure process efficiency and service level
Lead employees through implementations of best practices, new technology and process change to drive increased operational productivity
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