Maintains a working knowledge of company facilities, special events on property, in order to advise guests and fellow Employees of same, whenever possible
Maintain a strong working knowledge of the New England area and hotels, golf courses, and restaurants other areas outside the city limits
Maintain strong working knowledge of the company’s area and hotels, golf courses, and restaurants other areas outside the city limits
Assist guests by lifting and carrying guest baggage on and off the shuttle van as needed
Provide information and respond to guest inquiries regarding hotel services, attractions, directions, in order to maximize guest satisfaction
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