Drilling Supervisor Jobs in Jordan

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services Providing assistance concerning billing and service terms and procedures to customers Resolving the customers problems through guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner. Conducting campaigns with various purposes such as research, customer satisfaction and retention ...etc, aiming at enhancing customer’s experience and their loyalty to Zain. Extending job knowledge by constantly following up on the new offered services and products by Zain and other competitors through attending training sessions, applying self-learning techniques …etc. Promoting Zain’s current and new offers, products, and services by approaching customers in a professional manner, gaining their interest, and perceiving their preferences and necessities in order to provide them with the right offers that match their needs. Performing other duties related to the job as assigned by the direct supervisor. Working Hours will be 6 to 8 hours / per day as a max. Less

Designing Last Mile KPIs and handle the rollout plan for all countries. Driving Projects with digital transformation teams, drilling through required technical details and possible system improvements. Constructing Business intelligence dashboards and decision support tools. Mentoring and support all last mile stakeholders with training materials and sessions. Understand and analyze the big picture of last mile KPIs. Collaborate with Operations Managers, Leaders and Supervisors. Support operations Mangers, Ground Operations Leaders and Supervisors across network to make sure that Aramex Technologies and Process are implemented Monitor and control production distribution through aramex couriers, Outsourced and crowdsourced models. Ensure cost optimization by following productivity compliance and utilize all resources on ground. Propose financial incentive models to the last Mile couriers in order to improve productivity and reduce ABC cost. Monitor last-mile Cost in all stations and make sure that we are using the most Optimum model for the operations Less

Leads rider recruitment (external & internal). Conducts regular briefing with riders. Ensure and improve rider compliance. Monitors performance progress of riders. Supervise, coach rider captains. Responsible for shifts & fulfilment. Supervises on boarding / training (schedule) & Quality. Ensures compliance on rider equipment / branding usage. Track rider weekly off days and any other leaves. Managing riders appearance. City staffing, performance, expansion and daily operations. Rider related projects. Less

Perform hearing, vision, growth, development of students and other health screenings; Treat students and staff as needed; Provide healthcare and develop care plans for children with chronic or ongoing health conditions; Administer medication in cooperation with parents; Monitor student immunization records; Educate students and staff on healthy habits, such as proper nutrition and hygiene; Help students who have feeding disabilities; Ensure school environment is safe for children and school staff (i.e., prevention of communicable diseases; Write referrals for pediatricians and other health specialists; Ensure compliance with national and local health laws; Takes part in the procurement planning meetings; Less

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design. Responsibilities Using your knowledge and experience in developing a variety of applications. Reviewing application requirements and interface designs. Monitoring and improving front-end performance. Documenting application changes and developing updates. Identify and troubleshoot issues related to coding and performance problems. Performing other duties related to the job as assigned by the direct supervisor. Less

Manage and guide the Security Operation Center team Assess, plan, and enact security measures to help protect the organization and external customers from security breaches and attacks on its computer networks and systems. Less

Support the budgeting manager in the preparation of the master budget for the funded projects. Develop new proposal budget and current project budget modifications in coordination with other departments and endorsement of the budgeting manager. Review internal reports prepared by the budgeting senior officer (BVA, B&L, Cash Balance …etc.) and ensure its accurate and issued on time. Review the donor financial reports prepared by senior budgeting officers and make ensure the accuracy in a timely manner Maintain good relationship with donor and ensure compliance with donor requirements. Supervise the external audit conducted for the funded projects in coordination with the budgeting senior officer and other relevant department. Approve all the payments prepared by senior officer according to Finance Authority matrix Carry out any tasks or responsibilities assigned by the direct manager and within the scope of the work. Less

Leads rider recruitment (external & internal) Conducts regular briefing with riders Ensure and improve rider compliance Monitors performance progress of riders Supervise, coach rider captains Responsible for communication of shifts & fulfilment Supervises on boarding / training (schedule) & Quality Ensures compliance on rider equipment / branding usage Track rider weekly off days and any other leaves Managing riders appearance Less

Implementation, tuning, and support or equivalent experience with other vendor suites across the contact center product landscape including Call Routing, Voice Response, Call Recording, Speech Analytics, Workforce Management, and Outbound Dialer. Delivery of upgrades and enhancements as projects to existing unified communication platforms. Creation of user accounts and assignment of those accounts to various roles/queues within the Contact Center System. Effectively describing and explaining components of Contact Center Solution. Prepares the technical documentation for systems and telecommunication requisitions and performs the technical evaluations. Prepares specification of Telecom systems. Design and document call routing for contact center while planning and preparing flowcharts, documentation and visual aids to demonstrate call handling/flow. Provide 2ndlevel and advanced-level support requested from the IT and operational departments; investigate and troubleshoot telephony-related system hardware, software, and application issues. Support data center SIP and VOIP services and proactively monitor the health of all Telecom systems located at the data centers and take appropriate action when required. Perform risk analysis to identify vulnerability issues and remediating plans. Less

Implement network infrastructure including all LAN/WAN equipment, server infrastructure including software and services. Ensure to install and operate systems equipment in accordance with Crystel policies. Installs, maintains, configures, upgrades and/or administers hardware and/or software in assigned multiple technology domains. Performs routine and preventative maintenance and performs emergency production issue resolution. Responsible for user account management, including onboarding and offboarding of users, access rights and group membership administration and user mailbox administration. Maintain the security, backup, and recovery strategies. Create and/or maintain documentation, which includes operating and maintenance procedures. Provide 2ndlevel support, liaise with vendors and other IT personnel for problem resolution. Analyzes IT hardware and software to make relevant recommendations to optimize performance. Assesses current security posture, design systems and processes to improve security, and oversees security operations. Less

Facilitates ramp handling in liaison with all airport staff to expedite departures Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times Manage and train the ticketing team Less

Support in design M&E tools, surveys, and evaluations in Arabic and English. Prepare xls forms for ONA as needed. Conduct data entry, validation, update, modification, import, export, query, and report as well as provide the necessary feedback. Complete translations of the documents as per department needs. Complete regular monitoring and validation of data coming through ONA platform to ensure quality of the data Assist in track the implementation MEL activities, including baselines, end lines, post-distribution surveys, as MEL plans. Assist in maintaining electronic (soft copies into CDs when data collected through smartphones) and non-electronic (hard copies) records and carry out regular backups. Complete administrative papers for the department, such as asset needs, office supplies and other relevant duties. Other duties as assigned by supervisor. Less

Support the Youth, Peach and Security Team Leader in the design, development and implementation of the project activities. Attend Project internal and external meetings as assigned by the Team Leader and the Senior PM and provide updates and inputs. Contribute to the Facilitation process to ensure involving YPS actors in the development of a road map towards the creation of the UNSCR 2250 National Action Plan (NAP). Support the Team Leader in all YPS UNSCR 2250 relevant activities and ensure regular inputs provided to His/Her supervisor, including contributing to developing SoWs, capacity assessment, and oversee implementation and reporting in close coordination with the project team. Support the Team Leader in developing and implementing a strategy for creating effective institutional links between the national level and local level, youth and young women focused/led organizations. In close coordination with the Team Leader and the Project Management, support in the assessment process for existing YPS UNSCR 2250 in Jordan, the gaps and critical priorities, and where value can be added in accelerating the outcomes of UNSCR 2250. Less

Set-up operate and troubleshoot all AV projection lighting conferencing equipment devices and systems Oversee the set-up of AV equipment in banquet and meeting rooms Ensure all AV equipment is fully operational repair or clean equipment when necessary Label any broken equipment and communicate problems to manager supervisor Tape down and dress all loose wire and cable Check delivered equipment and room set-up against Banquet Event Order Communicate any additions or deletions to flowsheets to manager supervisor Assist and instruct guests customers regarding proper usage and operation of AV equipment up-sell different AV services and monitor equipment operation at appropriate intervals Break-down remove and secure equipment when not in use Less

Leads rider recruitment (external & internal). Conducts regular briefing with riders. Ensure and improve rider compliance. Monitors performance progress of riders. Supervise, coach rider captains. Responsible for shifts & fulfilment. Supervises on boarding / training (schedule) & Quality. Ensures compliance on rider equipment / branding usage. Track rider weekly off days and any other leaves. Managing riders appearance. City staffing, performance, expansion and daily operations. Rider related projects. Less

Leads rider recruitment (external & internal). Conducts regular briefing with riders. Ensure and improve rider compliance. Monitors performance progress of riders. Supervise, coach rider captains. Responsible for shifts & fulfilment. Supervises on boarding / training (schedule) & Quality. Ensures compliance on rider equipment / branding usage. Track rider weekly off days and any other leaves. Managing riders appearance. City staffing, performance, expansion and daily operations. Rider related projects. Less

Case identification, Data verification, assessment, and follow-up through door-to-door visits and virtual calls. Following up, Supervising and monitoring the IBVs (Health Caregivers) to check their daily tasks completion through quality visits and reviewing the daily reports. Follow up on the archiving system to ensure that all collected data & Information were updated, sorted and filtered on time manner for using it when needed. Using the interview form to interview and select Outreach IBV’s. Using internal performance evaluation tool for IBV’s regular evaluation. Develop strong relationships with Humanitarian sectors, in order to support the participation and inclusion of camp population. Intensive follow up with vulnerable cases in coordination with the supervisor, UNHCR and the concerned service providers. Less

Develop, manage, and continuously improve all monitoring and evaluation systems, tools and procedures to capture and report on all project deliverables. Assist in identifying strengths and weaknesses in existing data collection and management systems and propose solutions for the new designs, tools, and questionnaires. Devise and put in place, additional methods for verifying program activities – by visit, spot checks, follow-up with beneficiaries, pictures, etc. Monitor and manage assessments and reporting requirements in coordination with the project team and contribute to the development of assessment reports, progress reports, internal weekly reports, monthly, quarterly, periodic and other ad-hoc requests based on the need. Provide technical advice to the program staff based on the indicators and reports collected for sustainability and right course of action. Assists program team with grants verification and quality assurance. Ensure that donor queries are addressed in an accurate and timely manner. Deliver M&E training and technical assistance to staff and volunteers to ensure the quality of their reporting. Work closely with key technical and program staff to ensure that all activities and outputs are linked to objectives as indicated in the proposals and projects. Conduct weekly follow up meetings with HO MEL Director and staff to ensure close coordination. Any other duties assigned by the direct supervisor. Less

I. Marketing Function: 1. Implementing a marketing plan set by management in coordination with supervisor by introducing new products and following up on developing and reinforcing existing ones. 2. Researching and studying in regards to the industry to keep his/her knowledge updated and sharing updates with retailers, practitioners and colleagues by providing them with articles and studies on regular basis. 3. Providing necessary training for practitioners and assistants about products and their use. 4. Keeping a professional image of the company by having high work ethics, superior product knowledge and solid information about products, procedures & competition and by spreading knowledge. 5. Handling customers’ complaints professionally after referring to Assistant Sales Manager. Less

Assist the implementation of the sustainable energy programme Assist in the assessment and identification of cost effective and appropriate sources of alternative energy for cooking, lighting and electricity in collaboration with all actors, including private sector, development agencies and governmental institutions. Assist the supervisor in the design of specific projects and pilot energy for cooking, lighting and powering, including renewable energy, with a view towards enhancing self-reliance, education and protection. Work in close collaboration and emphasize the multi-sectoral links of Energy with Environment, Protection, Shelter and Settlement, Public Health and Water, Sanitation and Hygiene. Support and assist to work, inform and coordinate with government, line ministries and NGO partners to implement a robust and appropriate renewable energy strategy and technologies that promote sustainable patterns of consumption and production, make efficient use of natural resources and ensure safety Less